Interview With Scott Douglas

Hello everyone! This post's interview is with author Scott Douglas. Scott works at a public library in Anaheim, California and has written a books about his experiences: Quiet, Please: Dispatches from a Public Librarian. Scott also writes through several blogs and maintains other numerous writing projects (all of which can be found here. Scott's interview is funny and enlightening and enough to give any LIS student food for thought. Enjoy!

What is your educational/professional background?

Education: English Lit (AA, Fullerton College), Comparative Religions & English Lit (BA, Cal Sate University of Fullerton), Library & Information Science (MLIS, San Jose State University

Current Position: Anaheim Public Library (current role librarian)

Publications: Going Mobile: Developing iPhone and Mobile Apps for Libraries (ALA Editions, 2011), Quiet, Please: Dispatches from a Public Librarian (Da Capo Press, 2008)

When you graduated college/graduate school what were your career goals/have they changed since?

When I graduated graduate school, I was hopeful! Now I just want to retire. Seriously! I like what I do, but not always the environment I do it--patrons seem to be getting more hostile, teens seem to be getting more violent, and parents seem to be getting more demanding. I find myself clinging more and more to library jobs behind the scenes. In all honesty, I’d like to go back to being a page--you get the library setting without any responsibility.

When/how did you decide the LIS career path was for you?

Working at a public library paid my way through college, and I enjoyed it. I was offered a state grant out of college, so I figured if I didn’t like it at least I didn’t owe any money. As it turns out, I did like it (libraries, not school--school I hated and it was a complete waste of time and resources), so I stayed.

What does a typical work day look like for you?

Depends on the day. I’m a public librarian, which means I’m tossed into doing whatever is needed and my responsibility changes on a daily bases. For the most part, I work in adult services. I am in charge of coordinating and teaching all the free computer classes (usually 4 or 5 a month) and doing collection management for CDs and technology book. I’m also on most committees that include any kind of technology--most recently that means mobile apps. 80 or 90% of my time, however, is spend manning the reference desk--which means on most days I give people more computer time and pass out the restroom key...once or twice a day someone also wants a book.

Any interesting anecdotes you care to tell?

A whole books worth! I guess the oddest thing that’s happen recently is a little 10 year old who kind of reminds me of satan--at least the satan I was taught in Sunday school; he’s a borderline homeless kid, being raised by his borderline mentally challenged mom (and that’s not an exaggeration of her, unfortunately). He used to have screaming fits when he didn’t get his way, but most recently he’s also having hitting fits. The first time this happened, the police actually had to be called because his mother could not be reached; when the police officer arrived, he high fived the kid, told him to go home, and then said something along the lines of we were bullying him. A week later, it happened again, but this time he actually knocked over a video rack and tossed his bike helmet at the stomach of a pregnant mother; luckily, female cops came this time around, and female cops in Anaheim don’t mess around with high fives--they actually try to fix things. So now he is officially banned, until social services can talk to the mother and try and figure out what’s going on.

What is your favorite/least favorite thing about your job?

Favorite thing: helping down and out patrons, who need the library to improve the quality of their life.

Least favorite thing: helping unappreciative patrons who think that just because they pay taxes (in California this means a little less than $1 a year from your taxes goes to libraries) they somehow own you.

Do you feel that you incorporate your personal interests or passions into your work as a librarian and is that something you recommend doing?

I love computers/gadgets, and I teach all the computer classes, so I suppose so. I think a lot of people make the mistake of believing just because they like reading, they’ll make great librarians--obviously they haven’t been to a library in quite sometime, because often more space is devoted to computers than books. The modern library is more a community center than place of books.

How do you think your education prepared you/didn't prepare you for your current career?

I learned absolutely nothing from library school; everything I learned came from reading and actually working in a library. I recommend library school only because it is required to get a librarian job; it is in need of a complete overhaul--at least where I went (hopefully it’s better elsewhere). When your thesis paper is on terrorism in the South Pacific, you know there is something wrong with the system...

How do you think people generally perceive librarians and do you think you fit into that perception? Why or why not?

Most people still believe in the stereotypical librarian of the 50s. I’m sure you’ve seen the Nancy Pearl librarian doll--that’s how people see librarians...but that’s not how most librarians look. And if they are seriously still shushing people, then they should be ashamed--that little finger to the lips should be reserved for pre-school, unless your a passive librarian too afraid to actually communicate words with a a person. So no, I don’t fit the typical perception of librarians.

What is your salary range/what can students interested in working in your type of LIS profession look to make as far as salary (both starting out and over time)?

In Orange County, librarians usually make around $22 to $29 dollars a hour P/T or $40,000 to $50,000 a year F/T.

What changes do you foresee for the field of Library and Information Science in the next five to ten years?

I suspect the next five or ten years will be devoted to trying to catch up with the rest of the world. Libraries used to be cutting edge--they had the Internet before most people even knew what that was. Lately, shrinking budgets have forced too many to taking a “wait and see” approach to most technology trends. Libraries will have to learn more and more how to work more with less. It’s unfortunate, but libraries just aren’t getting the same funding that they used to get, and I don’t see that changing anytime soon--in tough times, people would rather have police/fire protection, then knowledge. Librarians need to fight to stay relevant, and prove that they are still needed. If they aren’t on top of technology, then they simply won’t survive--cities will outsource work to staffing firms, and save a bundle doing so.

What advice do you have for current/graduating library and information science students?

I don’t mean to seem bleak, but a lot of outgoing students believe that cities will be running to hire them. They won’t. Libraries can do without you, unless you can prove otherwise. My advice is to find your talents, and sale this talent to the library--prove that not hiring you will be the biggest mistake they ever make. You have to do more than just your job--you have to be proactive and actively show how valuable what you do is.

And finally, what are you reading right now (what would an interview be without this question!)?

Gillermo Del Toro's "Strain" series.

Interview with MK Eagle

Hello to everyone! This post's featured interview is with MK Eagle--a public high school librarian working outside of Boston. MK Eagle also manages the Young Adult Library Services Association (YALSA) blog at: http://yalsa.ala.org/blog
MK's personal blog, The Sagittarian Librarian can be found at http://saggitarianlibrarian.wordpress.com/

What is your educational/professional background?

I have degrees from Harvard and Simmons. I worked for three years in Special Collections at the Harvard Law School Library, then as an intern for a year at Fenway High School and Boston Arts Academy (the two schools share one library). I’m now in my second year as librarian at Holliston High School.

When you graduated college/graduate school what were your career goals/have they changed since?

I can’t really say that I had any career goals when I graduated from college, but by the time I was in my practicum at Simmons I knew I wanted to be a teen librarian.

When/how did you decide the LIS career path was for you?

Honestly, it was sort of an arbitrary decision. I’d been working in my college library for a few years and was vaguely interested in either education or libraries when I discovered that Simmons had the School Library Teacher Program, which seemed like a great mix of the two fields.

What does a typical work day look like for you?

There’s no such thing as a typical work day. I might have eight classes booked to use the library, or none. I might be doing formal, direct instruction on database searching or website evaluation, or I might only be interacting informally with students and teachers. On any given day I might weed, reshelve, catalog, update the library website, create a class resource page for a particular assignment, help another teacher use a Flip camera or create a Wordpress blog, recommend a book, go to a meeting, work with the yearbook or the GSA.

What is your favorite/least favorite thing about your job?

The teens I work with are my favorite part of this job. Classroom management is probably my least favorite—I don’t particularly like discipline.

Do you feel that you incorporate your personal interests or passions into your work as a librarian and is that something you recommend doing?
Yes, and yes.

How do you think your education prepared you/didn't prepare you for your current career?

The practical aspects of graduate work (practicum hours and field work) were the best preparation for this job. All the education in the world can’t replace experience in this line of work.

How do you think people generally perceive librarians and do you think you fit into that perception? Why or why not?

I think there have been so many trend pieces lately on “young, hip” librarians—reacting against the supposed stereotype of an older, quiet woman with glasses and a bun in her hair—that most people’s perception of librarians has less to do with stereotypes and more to do with their own experience with librarians.

What is your salary range/what can students interested in working in your type of LIS profession look to make as far as salary (both starting out and over time)?
If you plan to be a public school librarian, you can generally find salary scales for a given district. Your starting salary will depend on things like how long you’ve been teaching and how much education you have, and will most likely increase as both your experience and education increase (barring factors like salary freezes or contract negotiations).

What changes do you forsee for the field of Library and Information Science in the next five to ten years?

Technology, particularly mobile technology and cloud computing, will continue to play a much larger role in the field.

What advice do you have for current/graduating library and information science students?

Apply to every open position you find. Job descriptions can be deceptive; interviews elucidate much that may not be evident from a simple posting. Until I got to the first interview, I had no idea that the job I’m in now would involve the chance to build a brand new program with a great deal of autonomy.

And finally, what are you reading right now (what would an interview be without this question!)?

I’m usually reading several things at once, which is true at the moment—I just finished the first volume of 20^th Century Boys, and I’m also working on Autobiography of a Recovering Skinhead and the Pretty Little Liars series.

Interview With Hannah Guthrie

Hello to all my faithful readers out there. This week I have a very special treat for all of you. We have a UNT College of Information graduate and current PhD student!!! Hannah Guthrie is currently employed by the Children's Hospital in Dallas, Texas and she has a very interesting educational background to match. If you would like to know more after reading this interview I suggest you come to this year's All School Day on November 6th, @9am @Discovery Park, because we will have a whole panel of non-traditional librarians speaking about their current professions. Our theme for this semester's All School Day is: "What Else Can I Do With My Degree? Non Traditional Paths In Librarianship" This event is free and open to the public but you must register by emailing unt.asd@gmail.com. Once you send an email you will be automatically emailed the registration page where you can choose your lunch option. We look forward to a big turnout this year so register early and tell your friends! Anyway lets get to the interview!

What is your educational/professional background?

I received my BA in Forensic Anthropology from Millsaps College in 2005. I received my MLS from UNT in December 2008. I work at Children’s Medical Center at Dallas as a Medical Librarian and am a PhD student in the College of Information at UNT.

When you graduated college/graduate school what were your career goals/have they changed since?

When I received my Master’s degree, my first goal was to find a job in Dallas and apply to the PhD program. Ever since I met those two goals, my long term career goals are changing every day. I feel like a kid who wants to be a firefighter one day and a lawyer the next. I’m contemplating being a professor eventually. Or a director of an academic library. Or maybe even a researcher in a medical library. Perhaps the Smithsonian could use a librarian. I’m still young – 27 years old – and I have no clue what I want to be when I grow up. I’m keeping an open mind about career opportunities and just taking things one day at a time. I love my job at Children’s Medical Center and am enjoying the PhD program immensely. For now, I only have one concrete goal: to finish my PhD. Other than that, I’m just having fun thinking of the possibilities.

When/how did you decide the LIS career path was for you?

The summer after college graduation I had an internship at a human identification lab at the University of Florida. It was very interesting and I came away with great stories and experiences, but I didn’t feel a true passion for the work. So I moved to Denver and worked as a manager of a bookstore for a couple of years while trying to figure out my next step. I had worked in bookstores since I was 14 and I realized that I love books and I love helping people, but I didn’t like the retail environment. That left libraries. I applied to UNT and moved to Texas in the Fall of 2007 to start my Master’s degree.

What does a typical work day look like for you?

No two days are alike. We have 5 libraries at Children’s and 4 librarians; so we are each in charge of our own library. My library – the Krissi Holman Library – was the first of the libraries. It opened in January 2005 and is named after a cancer patient who wanted a place where patients could get books. Our libraries are a hybrid, per se. We have a leisure collection for children of all ages as well as adults, of which all the books are donated. We have a medical reference section and a consumer health section. We have computers with full internet access for patients and their families to use. We have magazines and a book mobile that goes to all the rooms. The libraries are built for the patients and patient families. I like to think of our libraries as a safe haven, a utopia away from white coats and needles, a quiet escape from the hospital room.

We librarians do a lot of research for patient families, such as information about their child’s diagnosis or a procedure, medication their doctor recommended. In a world where nearly everyone turns to Google, we are here to help them find information through reliable and unbiased health websites and other sources. A lot of the time parents just want to come in to pay their bills, update family and friends via Facebook or Caring Bridge, or just checkout a good book to read to their child.

We also do research for medical staff, everyone from nurses to the transport team, from surgeons to clinical dieticians. Such research is often for evidence-based practice, presentations or lectures, or research papers or publications.

A typical day can encompass: conducting story times, coloring or reading with a little patient while the parent is looking for information, troubleshooting computer problems, taking out the book mobile around the hospital, doing research for medical staff, organizing donations of hundreds of books, or just letting a parent vent about the stress and emotions of their child’s condition.

What is your favorite/least favorite thing about your job?

In regards to tasks, I love it that my day includes such a variety of responsibilities. It keeps me on my toes.

In regards to working in a hospital library, the setting itself has helped me stay grounded. I tend to worry and stress easily, but when I come to work I am constantly reminded about how miniscule my worries are compared to those of my library’s visitors. Such a reminder not only helps me stay sane, it also keeps my heart soft and empathetic. The libraries and librarians are here to make life as easy as possible for our patients and patient families. I truly enjoy striving towards that every day.

What is your salary range/What can students interested in working in your type of LIS profession look to make as far as salary (both starting out and over time)?

The salary range for this position is $37k-$55k, depending on experience and education. This is my first library job, not counting the experience as a library assistant at my middle school during my 6th – 8th grade years. Although the job description required 2 years of experience, my boss took a chance and hired me with only 3 months experience I gained from my practicum while in the Master’s program. And so, as my entry level job, this salary is completely in line with the other entry level jobs across the state of Texas.

How do you think your education prepared you/didn't prepare you for your current career?

My education gave me enough knowledge to feel comfortable taking a job where I was in charge of my own library. I felt I had enough of cataloging, library management, and collection development to get started. Of course, I still had lots to learn, but I had enough under my belt to give it a good start.

There are things you just don’t learn in the classroom. I quickly discovered the chain of command and the hierarchical structure of the organization – who I can and who I cannot contact directly. I learned to look as myself as a professional, working on the same level as others who have much more experience. Although some people didn’t take me seriously because they thought I was too young, I learned to develop the confidence and professionalism needed to do my job and do it well.

What advice do you have for current/graduating library and information science students?

Keep an open mind to the type of library or information setting you want to work in. I was set on working in an academic library, even after my practicum in a medical library. But I turned down such a job offer to take this job at Children’s. I love the job and can honestly say I love going to work every day. Go ahead and apply for jobs even if you don’t have all the required experience. In my interview, I pointed out to the director that I did not have the required experience but I was completely confident that I can accomplish all responsibilities and duties outlined in the job description.

My advice really boils down to three things: be confident of yourself, follow your passion, and stay open minded.

What changes do you foresee for the field of Library and Information Science in the next five to ten years?

I believe the stereotypical expectation of librarians as stuffy old women with long skinny fingers telling you to “shhhhh!” is going to go away (think of the librarian in the movie, Breakfast at Tiffany’s) – but not easily. The technological advances are forcing librarians to not only redefine their job descriptions but also to convince the greater society that librarians are not a thing of a past as many perceive print books to be. Librarians and the MLS degree is needed more than ever. We are becoming more of a bridge to information than ever before and we are going to have to continuously convince people of that. The title of “librarian” is not the only title that defines what we do. People with MLS degrees are also called Knowledge Managers, Research Analysts, Systems Analysts, Information Architects, Digital Knowledge Managers, Public Health Informationist, among many others. The resources and mediums used by our society are constantly changing and advancing and thus so are our responsibilities and skills. We can’t let our field be left behind, we have to keep on the edge of technology and keep proving that we are relevant and necessary in our society.